Frequently Asked Questions

Everything you need to know about your Odele Beauty experience.

Are your products cruelty-free and vegan?

Yes, all Odele Beauty products are 100% cruelty-free and formulated without any animal-derived ingredients, ensuring ethical beauty for everyone.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, even if it has been lightly used.

Are your beauty products safe for sensitive skin?

Our formulas are dermatologist-tested and designed with clean ingredients to be gentle on all skin types, including sensitive skin. However, we always recommend a patch test before full application.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working hard to bring Odele Beauty to more countries soon.

How can I track my order?

Once your order ships, you will receive an email confirmation with a tracking link to monitor your package's journey in real-time.